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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations―whether in the boardroom or at home.** A Wall Street Journal Bestseller **After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles―counterintuitive tactics and strategies―you too can use to become more persuasive in both your professional and personal life.Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

Are you also tired of putting off your dreams until “tomorrow?” Guess what! Tomorrow never comes. Am I right?I’ve procrastinated and putt off my desire to write a book for a decade. I always came up with excuses like, “it’s not the right time.” Or, “I need to do more research.”But in 2015 I got tired of this endless procrastination, and finally took action. Six months later, my first book was published.Look, we all have limited time on our hands. And we’re getting closer to death every single minute. That shouldn’t scare. That should motivate you!Time is limited, that’s why we must do the things we want: Today.In this “best of” collection, I’ve handpicked 30 of my best articles that help you to overcome procrastination, improve your productivity, and achieve all the things you always wanted.Plus, I’ve written an extensive introduction about my life and work philosophy.And I’ve made many improvements and edits to the articles. So the content of this book is different from the articles on my site.In Do It Today, you’ll learn:1.Why we procrastinate and how we can overcome it2.How to increase your productivity without being stressful3.How to achieve more meaningful things in your life so you can enjoy it moreAre you ready to start reading this book?If so: Do it today—not tomorrow.

INTERNATIONAL BESTSELLER • An engaging, deeply researched guide to flourishing in a world of increasing stress and negativity—the inspiration for one of the most popular TED Talks of all time“Powerful [and] charming . . . A book for just about anyone . . . The philosophies in this book are easily the best wire frames to build a happy and successful life.”—MediumHappiness is not the belief that we don’t need to change; it is the realization that we can.Our most commonly held formula for success is broken. Conventional wisdom holds that once we succeed, we’ll be happy; that once we get that great job, win that next promotion, lose those five pounds, happiness will follow. But the science reveals this formula to be backward: Happiness fuels success, not the other way around.Research shows that happy employees are more productive, more creative, and better problem solvers than their unhappy peers. And positive people are significantly healthier and less stressed and enjoy deeper social interaction than the less positive people around them.Drawing on original research—including one of the largest studies of happiness ever conducted—and work in boardrooms and classrooms across forty-two countries, Shawn Achor shows us how to rewire our brains for positivity and optimism to reap the happiness advantage in our lives, our careers, and even our health. His strategies include:• The Tetris Effect: how to retrain our brains to spot patterns of possibility so we can see and seize opportunities all around us• Social Investment: how to earn the dividends of a strong social support network• The Ripple Effect: how to spread positive change within our teams, companies, and familiesBy turns fascinating, hopeful, and timely, The Happiness Advantage reveals how small shifts in our mind-set and habits can produce big gains at work, at home, and elsewhere.

The inspirational sequel to 12 RULES FOR LIFE, which has sold over 5 million copies around the world - now in paperbackIn 12 Rules for Life, acclaimed public thinker and clinical psychologist Jordan B. Peterson offered an antidote to the chaos in our lives: eternal truths applied to modern anxieties. His insights have helped millions of readers and resonated powerfully around the world.Now in this long-awaited sequel, Peterson goes further, showing that part of life's meaning comes from reaching out into the domain beyond what we know, and adapting to an ever-transforming world. While an excess of chaos threatens us with uncertainty, an excess of order leads to a lack of curiosity and creative vitality. Beyond Order therefore calls on us to balance the two fundamental principles of reality - order and chaos - and reveals the profound meaning that can be found on the path that divides them.In times of instability and suffering, Peterson reminds us that there are sources of strength on which we can all draw: insights borrowed from psychology, philosophy, and humanity's greatest myths and stories. Drawing on the hard-won truths of ancient wisdom, as well as deeply personal lessons from his own life and clinical practice, Peterson offers twelve new principles to guide readers towards a more courageous, truthful and meaningful life.

Do you want to know how the skills we tend to ignore play a significant role in our success? How did scientific observations lead to important inventions? How did the Suez Canal help Mumbai become a business hub? How do world leaders use communication skills to achieve their objectives? How do MNCs use the power of purpose to connect with customers and employees? Why is India left behind in the economic race? And how did fire help humans become wiser?Through various examples and stories, all the above questions are answered in The Power of Ignored Skills. This book not only highlights problems but also offers solutions for some of the most complex challenges. With more than fifty examples and case studies, this book is a handy resource for a student, a learner or anyone climbing the corporate ladder.

How Do You Lead A Fulfilling Life? That Profound Question Animates This Book Of Inspiration And Insight From World-class Business Strategist And Bestselling Author Of The Innovator’s Dilemma, Clayton Christensen.

"This is not a book about charismatic visionary leaders. It is not about visionary product concepts or visionary products or visionary market insights. Nor is it about just having a corporate vision. This is a book about something far more important, enduring, and substantial. This is a book about visionary companies." So write Jim Collins and Jerry Porras in this groundbreaking book that shatters myths, provides new insights, and gives practical guidance to those who would like to build landmark companies that stand the test of time.Drawing upon a six-year research project at the Stanford University Graduate School of Business, Collins and Porras took eighteen truly exceptional and long-lasting companies -- they have an average age of nearly one hundred years and have outperformed the general stock market by a factor of fifteen since 1926 -- and studied each company in direct comparison to one of its top competitors. They examined the companies from their very beginnings to the present day -- as start-ups, as midsize companies, and as large corporations. Throughout, the authors asked: "What makes the truly exceptional companies different from other companies?"What separates General Electric, 3M, Merck, Wal-Mart, Hewlett-Packard, Walt Disney, and Philip Morris from their rivals? How, for example, did Procter & Gamble, which began life substantially behind rival Colgate, eventually prevail as the premier institution in its industry? How was Motorola able to move from a humble battery repair business into integrated circuits and cellular communications, while Zenith never became dominant in anything other than TVs? How did Boeing unseat McDonnell Douglas as the world's best commercial aircraft company -- what did Boeing have that McDonnell Douglas lacked?By answering such questions, Collins and Porras go beyond the incessant barrage of management buzzwords and fads of the day to discover timeless qualities that have consistently distinguished out-standing companies. They also provide inspiration to all executives and entrepreneurs by destroying the false but widely accepted idea that only charismatic visionary leaders can build visionary companies.Filled with hundreds of specific examples and organized into a coherent framework of practical concepts that can be applied by managers and entrepreneurs at all levels, Built to Last provides a master blueprint for building organizations that will prosper long into the twenty-first century and beyond.

A seven-step approach to handling difficult conversations with confidence and skill. "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? This book offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a six-minute mastery technique that prepares them to work through any high-impact situation with confidence.--From publisher description.

Are you above average? Is your child an A student? Is your employee an introvert or an extrovert? Every day we are measured against the yardstick of averages, judged according to how closely we come to it or how far we deviate from it.The assumption that metrics comparing us to an average—like GPAs, personality test results, and performance review ratings—reveal something meaningful about our potential is so ingrained in our consciousness that we don’t even question it. That assumption, says Harvard’s Todd Rose, is spectacularly—and scientifically—wrong.In The End of Average, Rose, a rising star in the new field of the science of the individual shows that no one is average. Not you. Not your kids. Not your employees. This isn’t hollow sloganeering—it’s a mathematical fact with enormous practical consequences. But while we know people learn and develop in distinctive ways, these unique patterns of behaviors are lost in our schools and businesses which have been designed around the mythical “average person.” This average-size-fits-all model ignores our differences and fails at recognizing talent. It’s time to change it.Weaving science, history, and his personal experiences as a high school dropout, Rose offers a powerful alternative to understanding individuals through averages: the three principles of individuality. The jaggedness principle (talent is always jagged), the context principle (traits are a myth), and the pathways principle (we all walk the road less traveled) help us understand our true uniqueness—and that of others—and how to take full advantage of individuality to gain an edge in life.Read this powerful manifesto in the ranks of Drive, Quiet, and Mindset—and you won’t see averages or talent in the same way again.

DRIVE POSITIVE BUSINESS RESULTS WITH THE POWER OF INSPIRATION The world of business is faster paced than it has ever been. Budgets are being slashed, competition is fierce, and the finance people are scrutinizing profitability and pointing fingers like never before. Pressure for results has never been greater. What is the key to leadership in this high-stakes game? In a word, INSPIRATION. Your employees are your number-one asset, and the quality of your relationship with them will spell the difference between success and failure. Written by leadership expert Jeremy Kingsley, Inspired People Produce Results reveals the secrets to leading in these times of great change. Kingsley explains the essential principles and skills for effective leadership in the twenty-first century: passion, purpose, loyalty, humility, patience, integrity, strong communication skills, establishing a safe working environment, and a commitment to giving personal attention to each team member. Inspiring your people is the key to unlocking your staff's potential. It's the ingredient that enables you to lead your team to unprecedented success. Your ability to inspire makes you more than a manager, it makes you a leader. Inspired People Produce Results helps you unlock incredible growth. Learn how to inspire people by: FOCUSING on the passion that people need to succeed EXAMINING the purpose and mindsets of great leaders DISCOVERING the principles that can change the culture of a company Fast-paced and enjoyable to read, this game-changing leadership guide focuses on a single, vital premise: your success as a leader hinges on your ability to inspire. Inspired People Produce Results provides the tools, the skills, and the inspiration you need to lead your people and your organization to greatness. "Jeremy Kingsley has chosen to focus on the most critical element often missing in companies--not instruction, but inspiration. He has laid out a practical framework to understand what makes for inspired teams and the critical role of leadership." -- MICKY PANT, CEO of Yum! Restaurants International "Now is the perfect time for leaders to understand the importance of inspiring their team. Jeremy Kingsley has given us a tool to help accomplish that with Inspired People Produce Results. This book captures essential principles that will help you to help your people reach their personal and professional goals." -- RICHARD L. FEDERICO, Chairman and Co-CEO, P.F. Chang's China Bistro, Inc. "Jeremy's thoughtful analysis and perspective on the important role of inspirational leaders is long overdue. This easy-to-read book is sure to provide you with valuable insights to drive engagement levels and ultimately greater results in your enterprise." -- DAVID A. BINKLEY, Senior Vice President Global Human Resources, Whirlpool Corporation "Leadership helps individuals find the meaning behind their professions beyond the financials, technologies, or the day-to-day process. Jeremy captures the key component in creating that meaning--inspiration--and then the building blocks necessary to make it a reality." -- JOHN A. MEYER, Co-chairman and CEO, Arise Virtual Solutions Inc.